Frequently Asked Questions (FAQ)
🛒 General Questions
Q: What is Quantum Quick?
A: Quantum Quick is an online store offering a wide range of digital gadgets, computer accessories, networking products, headphones, keyboards, mice, and more — all at competitive prices with secure checkout.
Q: Do you ship internationally?
A: Yes, we ship to customers worldwide. Shipping costs and delivery times vary depending on the destination.
Q: How can I contact customer support?
A: Customer support is available 24/7. You can reach out through the contact form or support email available on the website.
📦 Ordering & Shipping
Q: How long will my order take to arrive?
A: Delivery times depend on your location. Domestic orders usually arrive within standard courier timelines, while international orders may take longer.
Q: Is shipping free?
A: Free shipping is available on orders above the minimum order value shown at checkout.
Q: Can I track my order?
A: Yes. Once your order is shipped, tracking details will be shared via email.
💳 Payment & Security
Q: What payment methods do you accept?
A: We accept multiple payment methods, including credit and debit cards and supported digital payment options at checkout.
Q: Is my payment information secure?
A: Yes. All transactions are processed using encrypted and secure payment gateways to protect your data.
🔄 Returns & Refunds
Q: What is your return policy?
A: Eligible products can be returned within 7 days of delivery if they are damaged, defective, or not as described.
Q: How do I request a refund?
A: Contact customer support with your order number and reason for return. Once approved, you’ll receive instructions for the return and refund process.
📱 Product Questions
Q: Do your products come with a warranty?
A: Many products include a manufacturer warranty. Warranty details vary by product and are mentioned on the product page.
Q: Do you provide technical support?
A: Basic technical assistance is available through customer support. For advanced issues, customers may be guided to the manufacturer.
🔍 Account & Website
Q: Do I need an account to place an order?
A: No. You can place an order as a guest, but creating an account allows easier order tracking and faster checkout in the future.
Q: What are the benefits of creating an account?
A: An account helps you manage orders, save delivery details, and track purchase history.
📣 Miscellaneous
Q: How can I stay updated on offers and new products?
A: Subscribe to the newsletter or follow Quantum Quick on social media to receive updates on deals and new arrivals.