Last Updated: February 11, 2026

1. Introduction

Welcome to QUANTUMQUICK SHOP (OPC) PRIVATE LIMITED (“Company”, “we”, “our”, “us”). We represent the brand operating at quantumquick.store We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products/services. This policy is drafted in compliance with the Information Technology Act, 2000, the SPDI Rules 2011, and the Digital Personal Data Protection Act, 2023.

By accessing our website and using our services, you expressly consent to the data practices described in this policy.

2. Information We Collect

We collect information to provide better services to all our users. This includes:

  • Personal Information: When you register, make a purchase, or contact us, we collect personally identifiable information such as:
    • Name
    • Billing and Shipping Address
    • Email Address
    • Phone Number
  • Payment Information: We do not store your credit/debit card details, UPI pins, or net banking passwords. All payment transactions are processed through secure, RBI-compliant third-party payment gateways.
  • Device & Usage Data: We may collect non-personal information such as your IP address, browser type, and operating system to improve our website’s performance and security.

3. How We Use Your Data

We use the data we collect for the following specific purposes:

  • Order Processing: To fulfill your orders, manage payments, and deliver products to your address.
  • Communication: To send you order confirmations, invoices, and shipping updates via Email or SMS/WhatsApp.
  • Customer Support: To resolve technical issues or handle return/refund requests.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes in India.

4. Cookies

Our website uses cookies to enhance your browsing experience (e.g., remembering items in your shopping cart). You can choose to disable cookies through your browser settings, though this may affect the functionality of the website.

5. Sharing of Information

We value your trust and do not sell your personal information. We only share data with:

  • Logistics Partners: Third-party shipping companies to deliver your orders.
  • Payment Gateways: To process secure transactions.
  • Legal Authorities: If required by law, court order, or government agency for the purpose of verification of identity, or for the prevention, detection, investigation of cyber incidents.

6. Data Security

We implement reasonable security practices and procedures as mandated by the IT Act, 2000. We use secure servers and encryption to protect your data. However, please be aware that no method of transmission over the internet is 100% secure.

7. User Rights

As a user in India, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Withdraw your consent for data processing at any time by contacting our Grievance Officer.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by Indian tax and accounting laws.

9. Grievance Officer & Contact Information

In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any grievances, questions, or concerns regarding this Privacy Policy or your data, please contact us using the details below:

  • Company Name: QUANTUMQUICK SHOP (OPC) PRIVATE LIMITED
  • Grievance Contact: The Grievance Officer
  • Registered Address: C/O BIJADHAR RAY, IN FRONT OF MIDDLE SCHOOL DHARHARA, Paliganj, Paliganj, Patna – 801110, Bihar, India.
  • Email: quantumquick.in@gmail.com
  • Phone: +91 9110032689

We will acknowledge your complaint within 24 hours and redress it within one month (30 days) from the date of receipt.

10. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Patna, Bihar.